Shipping policy

Shipping Policy

1. General Information

University of Tennessee is an online clothing store offering apparel and accessories for men, women, and kids.

We aim to process and ship all orders as quickly as possible after payment has been confirmed.

University of Tennessee
OR 97202, United States
Email: support@universityclothing.shop

2. Order Processing

Orders are processed after payment confirmation. Processing times may vary depending on product availability, order volume, and other operational circumstances.

If an item is unexpectedly unavailable or there is a delay in processing your order, we may contact you using the email address provided at checkout.

3. Shipping and Delivery

Orders are shipped to the delivery address provided by the customer during checkout.

Delivery times may vary depending on the destination, shipping carrier, product availability, and logistical conditions.

Delays may occur due to circumstances beyond our control, including severe weather, carrier disruptions, customs procedures, or other unforeseen events.

4. Shipping Address

Customers are responsible for providing a complete and accurate shipping address.

Please carefully review your shipping information before completing your order. An incorrect or incomplete address may result in delivery delays or additional delivery issues.

5. Damaged or Incorrect Orders

Please inspect your package and products as soon as possible after delivery.

If your package arrives damaged, an item is missing, or you receive an incorrect product, please contact us promptly at support@universityclothing.shop. Please include your order number and, where applicable, photos of the package or affected product.

6. Delivery Issues

If your order is delayed or appears to have been lost during transit, please contact our customer service team so that we can review the shipping information and assist you.

Carrier-provided delivery estimates are not guaranteed and may be affected by circumstances outside our control.